After-sales service

After-Sales Support

Need Any Help? Just Contact Us!
Thanks a lot for your purchase and support! Feel free to message us anytime if you run into issues.
• If you don’t know how to use the speaker, we’ll show you how step by step.
• If your speaker stops working after using it for a while, tell us and we’ll fix the problem.
• If any accessories are missing when you open the package, we’ll send them to you for free.
• If parts or accessories arrive broken, we’ll ship new replacements at no cost.

Product Warranty

We provide the following warranty services for the products:
The product is covered by a 24-month warranty starting from the date of purchase. Items damaged by quality defects under normal use will be repaired free of charge. Free replacements will be provided if repairs are not possible.